Contact Center as a Service
Cogito is a complete BPO solution for various companies from different industries. It is providing contact center as a service with multichannel communication facilities like voice call, SMS, messaging, emails and web chat system to provide the inbound and outbound services with back offices to industries like Telecoms, Ecommerce, FMCG, Government, Financial Services, NBFC and Healthcare industries looking for virtual contact center. Cogito offers highly interactive voice recording services and data scanning services with best infrastructural facilities and technological capabilities to improve the customer support service across the sectors.